Microsoft BizTalk Server 2002 stops processing documents after an error that is
similar to the following is written to the Application
log (where
BIZTALKSERVER is the name of the computer that is running
BizTalk Server and where
stored procedure name is
the name of the stored procedure that was being
called):
Event Type: Error
Event Source: BizTalk Server
Event Category: Document Processing
Event ID: 324
Date:
11/20/2004
Time: 12:04:03 AM
User: N/A
Computer:
BIZTALKSERVER
Description: An error occurred in
BizTalk Server.
Details:
------------------------------
[0x80004005] The following stored procedure call failed: " { call
stored procedure name( ?, ?, ?, ?, ?)}".
:'[DBNETLIB][ConnectionWrite (send()).]General network error. Check your
network documentation.'
Note When this problem occurs, you can restart the computer that is running BizTalk Server to resume document processing.
A
supported hotfix is now available from Microsoft, but it is only intended to
correct the problem that this article describes. Apply it only to systems that
are experiencing this specific problem.
To resolve this problem,
contact Microsoft Product Support Services to obtain the hotfix. For a complete
list of Microsoft Product Support Services phone numbers and information about
support costs, visit the following Microsoft Web site:
Note In special cases, charges that are ordinarily incurred for
support calls may be canceled if a Microsoft Support Professional determines
that a specific update will resolve your problem. The usual support costs will
apply to additional support questions and issues that do not qualify for the
specific update in question.
The English version of this hotfix has the file attributes (or later file attributes) that are listed in the following table. The dates and times for these files are listed in coordinated universal time (UTC). When you view the file information, it is converted to local time. To find the difference between UTC and local time, use the
Time Zone tab in the Date and Time tool in Control Panel.
Date Time Version Size File name
--------------------------------------------------------------
02-Feb-2004 19:36 3.0.2514.0 688,200 Mscis.exe
Note Because of file dependencies, the most recent hotfix that
contains these files may also contain additional files.
Microsoft has confirmed that this is a problem in the Microsoft products that are listed in the "Applies to" section.
For additional information, click the following article number to view the article in the Microsoft Knowledge Base:
